1. 
Prepare a dialogue diagram for an ATM machine.
2. 
As a Website designer, how can you avoid errors
caused by links that do not provide enough information? How can you avoid
errors caused by hidden links?
3. 
Identify nine common errors that might occur
when designing the interface and dialogues of Web sites.
4. 
Describe six approaches to designing server
architectures.
5. 
How can you support intermittent users of a
system?
6. 
What three factors must be measured to determine
maintenance effectiveness?
7. 
Identify two methods for maintaining a Website
24x7x365.
8. 
Identify the four major activities that occur
within maintenance.
9. 
Briefly identify and categorize the seven
different types of tests as proposed by Mosley.
10. 
What are the deliverables for the maintenance
phase?




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