Question 1:________________________________ is a study that all belts
should conduct to assure that the 
variation shown in data analysis is coming from the data itself and
not from the mechanism by which it 
was collected.

A

Correlation

B

Control
Charting

C

Voice
of the Customer

D

Measurement
Systems Analysis

Question 2:What is the medal that recognizes a chief executive for
practices of quality and breakthrough   management?

A

Juran
Medal

B

Ishikawa
Medal

C

Deming
Medal

D

Lancaster
Medal

Question 3:What is one way to channel nervousness early in preparing for
the presentation?

A

Acknowledge
the crowd

B

Use
interjections

C

Meet
and greet the audience

D

Memorize
the names of attendees beforehand

Question 4:A consistent
“Lean Enterprise Culture” and “Continuous Process Improvement” are just two
of the four   dimensions
associated with

A

The
Deming Prize

B

The
Shingo Prize Model

C

The
TOC Model

D

The
Juran Model

Question 5:In order to be considered for the “Shingo Prize Model”
the Master Black Belt should consider 
implementing which approach and philosophy across the enterprise?

A

The
PDSA approach

B

The
lean management approach and philosophy

C

The
SPC approach

D

The Crosby approach

Question 6:What outcomes are reviewed in the “Results” category of the
Malcolm Baldrige National 
Quality Award?

A

Product
and Service Outcomes

B

Customer
Focused Outcomes

C

Process
Effectiveness Outcomes

D

All
of the above

Question 7:The House of Quality is a wonderful tool but infrequently
utilized by belts in most organizations. 
Which of the following is not a consideration for the Master Black
Belt when considering the deployment of this 
tool within their organization?

A

Determine
the template the organization will use and incorporate across the board

B

Bring
in someone from the outside when you have to use this tool

C

Use
the tool during continuing education sessions with belts

D

See
one, do one, teach one

Question 8:Ideal solution elements are part of what creativity technique?

A

Delphi

B

Mind
Mapping

C

TILMAG

D

Brainwriting

Question 9:Main effects and interaction plots show

A

The
statistical significance of the effect or interaction

B

The
magnitude of the effect or interaction

C

The
relative strength of the effect or interaction

D

B
and C

E

All
of the above

Question 10:Which of the following is the key to a successful
Supplier/Customer relationship?

A

B

Transparency

C

Quality

D

All
of the above

E

None
of the above

Question:What’s the difference between simple random sampling and
stratified random sampling?

A

Stratified
random sampling divides the population into overlapping groups

B

For
stratified random sampling, in each strata, every kthelement is selected

C

Stratified
random sampling divides the population into nonoverlapping groups

D

Stratified
random sampling divides the population into clusters and simple random
sampling is done within each cluster

Question 12:All of the following are characteristics of a Master Black Belt.
Which one is characteristic of a 
Black Belt?

A

Project
execution

B

Tool
specialist

C

Dashboarder

D

Project
selection

Question 13:What are some of the advantages cited for ISO Certification?

A

Good
paperwork

B

Recognition
domestically only

C

International
trade and productivity improvement

D

Less
focus on the economy

Question 14:Which of the following is a statistic utilized during a Gage R
& R for discrete data?

A

Kappa

B

F

C

T

D

Levene’s

Question 15:As a company becomes more experienced in implementing process
improvement, according to 
Malcolm Baldrige, the impact is likely to increase their scores
leading to

A

The
likelihood of an award in the first few years

B

A
visit from Baldrige auditors

C

Dismissal
of their application submission

D

None
of the above

Question 16:According to the Malcolm Baldrige Quality Award, points are
awarded based on

A

Approach

B

Deployment

C

Both
A and B

D

Neither
A nor B

Question 17:When folding over a design, you should block on the two
experiments.

A

True

B

False

Question 18:Which of the following should a company ask of the quality
program of a potential supplier?

A

How
do they measure their quality?

B

What
data are they willing to share?

C

Do
they benchmark?

D

All
of the above

E

None
of the above

Question 19:The award or medal that recognizes a company’s outstanding improvement
in seven categories is

A

The
Ishikawa Award

B

The Malcolm Baldrige National Quality
Award

C

The
Deming Medal

D

The Grant Medal

Question 20:What is one of the steps a Master Black Belt might pursue in
order to advance hisher career?

A

Continue
attending local conferences only

B

Do
only projects visible to senior management

C

Secure
a coach and mentor

D

Keep
focused on the job attending development as time allows

Week Twelve (12) – Six (6).doc




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